Frequently Asked Questions
Everything you need to know about Syntry's AI-powered medical documentation platform
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What is Syntry?
What is Syntry and who is it for?
Syntry is an AI-powered medical documentation platform designed specifically for healthcare providers. We help physicians, nurse practitioners, and physician assistants create comprehensive, accurate medical documentation in significantly less time than traditional methods.
Perfect for:
- Emergency Medicine Physicians
- Nurse Practitioners (NP)
- Physician Assistants (PA)
- Urgent Care Providers
- Primary Care Physicians
How does Syntry work?
Syntry combines advanced AI technology with medical expertise to transform your clinical encounters into professional documentation. You can either dictate your patient encounters or type notes directly, and our AI organizes the information into properly structured medical documentation.
1. Record or Type
Dictate your encounter or type notes directly
2. AI Processing
Our AI organizes and structures your documentation
3. Professional Output
Receive comprehensive, formatted documentation
Features & Benefits
What documentation styles are available?
Syntry offers three AI-powered documentation styles that adapt to your clinical practice:
Does Syntry integrate with my EMR?
Yes! Syntry is designed to work seamlessly with all major EMR systems including Epic, Cerner, Athena, and others through our "Copy All" feature.
Export Options:
- EMR-optimized formatting
- Rich text with formatting preserved
- Plain text for universal compatibility
- One-click copy to clipboard
How accurate is the AI transcription?
Our AI transcription is highly accurate, especially for medical terminology. The system is trained on medical datasets and continuously improves its accuracy for healthcare-specific language.
What is Synapse AI Assistant?
Synapse is our intelligent AI assistant that provides clinical decision support, helps with medical image analysis, and assists with documentation throughout your workflow.
Pricing & Plans
How much does Syntry cost?
Syntry offers transparent, provider-type specific pricing designed to be accessible for all healthcare professionals:
NP/PA Plan - $79/month
Designed for Nurse Practitioners and Physician Assistants
- All Syntry features included
- Unlimited encounters
- Synapse AI Assistant
- EMR integration
MD/DO Plan - $99/month
Designed for Physicians and Attending Doctors
- All Syntry features included
- Unlimited encounters
- Synapse AI Assistant
- EMR integration
Is there a free trial?
Yes! We offer a 14-day free trial with full access to all Syntry features. No credit card required to start.
- 14 days of complete access
- No credit card required
- All features available
- Easy upgrade process
How do I cancel my subscription?
You can cancel your subscription at any time with no penalties or fees. Cancellation is simple and immediate.
Security & Compliance
Is Syntry HIPAA compliant?
Yes, Syntry is fully HIPAA compliant and follows all healthcare data protection standards. We take patient privacy and data security extremely seriously.
Security Features:
- End-to-end encryption
- Secure cloud infrastructure
- Regular security audits
- Access controls and logging
Compliance Standards:
- HIPAA Business Associate Agreement
- SOC 2 Type II certification
- Regular compliance monitoring
- Data retention policies
Where is my data stored?
All data is stored in secure, HIPAA-compliant cloud infrastructure within the United States. We use enterprise-grade security measures to protect your information.
Getting Started
How do I get started with Syntry?
Getting started with Syntry is quick and easy. You can be documenting your first encounter within minutes.
Sign Up
Create your free account
Free Trial
Explore all features for 14 days
Setup
Configure your preferences
Start Documenting
Begin your first encounter
What do I need to use Syntry?
Syntry works on any modern device with an internet connection. No special software installation required.
Do you provide training or onboarding?
Yes! We provide comprehensive support to help you get the most out of Syntry from day one.
Support & Contact
Get Support
Our support team is ready to help with setup, troubleshooting, and optimization of your Syntry workflow.
info@syntryhealth.com
Response Times
Ready to Transform Your Documentation?
Join hundreds of healthcare providers who are saving time and improving their documentation quality with Syntry's AI-powered platform.
14-day free trial • No credit card required • Full feature access